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1-8 Years Hyderabad or Mumbai, India
Greetings of the Day!
We are looking for a pleasant Front Desk Representative/GRE/Administrator who is smart, sharp, spontaneous, warm with excellent verbal communication both in English and Hindi and should have a pleasing personality. You will be the face of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.
Proven experience as front desk representative, agent or relevant position
Familiarity with EPABX operation.
Knowledge of office management and basic bookkeeping
Proficient in English & Hindi (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Customer service orientation
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)
Specific product requirements