We recognise the success of our customers is key to the success of our business.
We work hard to deepen our relationship with our customers and partners to support their evolving needs, as well as the needs of the customers they serve. Our customer promises are what our customers can expect from us and our partners.
Our customer promises
Are we delivering on our promises?
Each year we conduct a customer survey to find out how we are performing against our promises and measure customer satisfaction of our service.
In 2019/20, we achieved an overall customer satisfaction rating of 83%. This means that more than three quarters of our customers are either satisfied or highly satisfied with the service they receive from us.
Tell us how we are doing
Respect. Integrity. Trust - Our core values are built on these three strong fundamentals
We are passionately driven by our purpose to accelerate & innovate research worldwide
We care about the environment which makes 'Sustainable' activities an integral part of all our strategies
We are a growing team of industry experts and thought leaders - driven by passion and focussed on results.
Our corporate office is headquartered in Mumbai (India) with a sprawling facility which accommodates more than 100 employees.
Commitment to Customers
As a company, we are fully committed to providing
With strategic office locations and certified labs we are ready to serve our customers around the world
Innovation at Clearsynth
As an organization we strongly believe 'Innovation' is the biggest driving force in building a better tomorrow
Code of Business Conduct
Our Code of Business Conduct ensures that we hold ourselves and we do business maintaining our high standards enabling us to fulfill our obligations