ClearSolvere® is an expanded venture by Clearsynth. It offers a wide range of products developed in the finest state-of-the-art
manufacturing facility. These products are with maximum isotopic enrichments & are available in competitive prices.
ClearSolvere® team is highly dedicated to work for our customers and deliver them promptly for their demand.
I do not have an account
with Clearsynth. Can I
still place an online
order?
Yes. If you do not have
an account, simply use
the Quick Checkout
option while placing
your order
Are orders placed online
secure?
Yes. Data submitted to
and from our web server
is encrypted using the
Socket Layer (SSL)
protocol. This protects
the data while it
travels over the
Internet and is
unencrypted for display
by your computer.
What will my information
be used for?
All data submitted to
Clearsynth is
confidential and will
not be sold to any third
party under any
circumstances.
I cannot find an item on
your web site but I
believe you do carry it.
Can I still order it?
If you can't find an
item, you can either
send an inquiry via the
Inquiry form
or email us at sales@clearsynth.com
Alternatively, we invite
you to call us to
inquire.
What if I have a
question about my order?
To inquire about a
particular order, you
can login to MyAccount or send
us an
E-mail (Remember to
include your name and
account information or
Contact us via phone)
What payment methods are
accepted?
Clearsynth accepts
Credit/Procurement Cards
or Purchase Orders for
payment of online
orders. Clearsynth
accepts the following
corporate credit or
procurement cards:
Mastercard, Visa and
American Express.
Will my online orders be
subject to contractual
pricing?
Contractual pricing is
not currently displayed
on the Clearsynth web
site, but will be
applied when the order
is processed. Your order
confirmation, sent by
e-mail, will reflect any
contractual pricing.
What confirmation will I
receive?
Shortly after you submit
your order, you will
receive an e-mail
confirming receipt of
your order and
containing your order
number. At any time, you
may check the status of
your order using the
Clearsynth Order
Tracking system. If
Clearsynth requires
clarification, we may
contact you via email
with queries about your
order.
How do I register?
Please email us at sales@clearsynth.com to create your account.
Do I have to register to
place an order?
No, you can place orders with a Guest account too.
I forgot my password.
What do I do?
Please use the 'MyAccount' option on top of this page to reset your password.
Is there anything I
can't order online?
Generally you can order
anything online that we
offer in our Catalog.
Some items may be
subjected to regulatory
review by Clearsynth
Health and Safety
Department or may be
restricted in certain
geographical areas.
Under the circumstance,
you shall be informed of
any delay in shipment of
your order.
How much will I be
billed for shipping?
Shipping is free for orders above 2000$, however,shipping costs can vary
based on shipping
method, product hazard
status, product
quantity, package weight
and destination. Hence
your shipping sum cannot
be determined in
real-time as you place
the order. We will send
you an order
confirmation upon
shipment to confirm
actual delivery cost. If
you require an exact
amount prior to our
releasing the shipment,
please be sure to enter
a note to that effect on
your order.
Can I place an order
from anywhere in the
world?
Yes. Clearsynth website
accepts orders from all
countries except those
with export
restrictions..
Can I have a Quote or
Proforma Invoice
prepared?
You can submit your
order as a proforma or
request for quote.
Simply type "PRO FORMA"
or "QUOTE REQUEST" in
the comments field
during the checkout
process. A Clearsynth
customer service
representative will
contact you with a price
quote or to obtain any
additional information
required to provide a
quote.
What if an item is not
currently in stock when
I order it?
If an item is not shown
as in stock, you can
still place it in your
shopping basket and
order the item. When
Clearsynth receives your
order, a representative
will notify you of the
back order lead-time for
that item.
What if I cannot find a
MSDS?
In some cases MSDS
may not be available
online. You can send us a
request for the MSDS you
seek. Since information
is not available on all
the possible hazards of
many compounds, the
absence of a warning
must not be interpreted
as an indication of a
product's safety.
Why register?
* Registration allows
you access to real-time
price and availability
information. It also is
necessary to be
registered to place
orders and track orders.
* Please complete the
entire registration form
as accurately as
possible. The
information you provide
will be automatically
loaded into the many
forms on our web site.
* If you set up your
computer to accept
cookies, it can be used
to identify you when you
login to our web site.
* Users may register at
any time by selecting
the "REGISTER" button.
* Users may not place
orders without
registering and/or
logging-in.
* If you forget your
password, your "Forgot
password" reminder
should help you remember
it. If not, please email
us at sales@clearsynth.com
. We shall reset your
password to a random
word and then email it
back to you. You can
then log in with that
password and change it
to one of your choice
through the "Update
Profile" feature.
What is a cookie?
A cookie is a small
piece of information
that a web site can
store in a designated
file on your computer.
Many web sites utilize
cookies. If you set up
your computer to accept
cookies, it can be used
to identify you when you
login to a web site.
When you visit a site,
that site can only
access the information
in the cookie that is
placed on your system,
not information in any
other cookie placed by
any other site, nor any
other information on
your system.
When would I update my
profile?
You may update your
profile to change an
address, phone number or
other information.
Selecting the option to
"Change Registration"
will display the same
screen used in
registering on the
system. You can type
over any data in the
personal information
section (address, phone
number, email address,
etc.)
How do I use Product
Search?
The Product Search
allows you to search the
entire Clearsynth
Catalog database using a
number of criteria.
Search within the search
engine defaults to
searching the entire
database but you can
also choose to search
only the compounds or
only the pure metals and
alloys.
Product Description
Enter the key words in
the description of the
product you are seeking.
The system will search
on word fragments. For
instance, a search will
show all results with
both words.
Product Number If you
know the item number of
the Clearsynth product
you seek, simply enter
the five or six digit
number. Do not enter
size code extensions or
hyphens.
CAS (Chemical Abstract
Service) Number The CAS
number search allows you
to enter the three-part
Chemical Abstract
Service number of the
item you seek.
Note: CAS numbers
vary in how specifically
they define the
material. Clearsynth
makes every effort to
provide the most
specific CAS number that
applies. Where a CAS
number is provided for a
mixture or solution, it
is generally the CAS
number of the solute or
component referred to in
the main label name.
How to search:
To begin searching the
catalog, simply enter
the information to be
searched into the
appropriate text field.
If you enter data into
more than one field, the
search engine will
default to search by
item number first, then
by CAS number and then
by description. Pick
from the "Limit number
of results to:" dialog
box as a way to specify
how many hits you would
like the search to
return.
Press the "Quick Search" key
and the system will
search for that product(s) and display
the result.
How do I Order Products?
To order a product,
first locate it through
the search engine. Then
choose the size and
quantity you desire and
add it to your shopping
basket. Once you have
selected all your items,
click checkout and the
instructions at the top
of each page will guide
you through the process.
Can I obtain a
Certificate of Analysis
online?
Most Certificates of
Analysis can be obtained
by going to the
Certificate of Analysis
Search page. Simply
enter the stock number
and lot number of your
product, both of which
can be found on the
product label. If you
cannot locate the
Certificate using the
Search, you will be
guided to a form that
can be submitted to
request an email.
Why do I need javascript
turned on?
Javascript enables some
of the interactive
portions of our site,
such as order forms and
literature request
forms, to receive the
data you submit. For
this reason, we
recommend you turn on
javascript on your
browser.
How do I submit a
technical inquiry?
You can email us your technical questions at techsupport@clearsynth.com